- Pool resurfacing crew let in and supervisedMon
- Residence walkthrough, 34 photos, humidity 51%Tue
- Furniture delivery received and placedWed
- Groceries, wine, and florals stockedThu
- A/C set, lanai opened, cars startedFri
- Owners met at the Marco Island FBOFri
Concierge · Homewatch · Lifestyle Management
Your investment, protected. Your island life, attended to.
Private concierge and residence care for Marco Island homeowners. We coordinate the vendors, meet the plane, stock the kitchen, and watch over the property with an eye for the details others miss.
Trusted care for your island life, locally owned on Marco Island
An example week for an owner flying in on Friday
Concierge
Everything the residence needs, handled while you're away
One call or one message in your portal, and it's done to your standard. No chasing contractors from out of state, no wondering whether the delivery made it inside.
Arrivals and departures
Drop-offs and pickups at the Naples and Marco Island FBOs, with the house open, cool, and stocked when you walk in.
Vendor coordination
We schedule, let in, and supervise every contractor, and send you photos of the finished work before anyone is paid.
Provisioning
Groceries, wine, and florals bought to your list and put away the way you like them.
Deliveries and errands
Packages and furniture received, inspected, and placed. Returns, dry cleaning, and anything else on the list.
Why we visit more often
A visit every two weeks leaves your home unwatched for thirteen days
In Southwest Florida heat and humidity, problems don't wait for the next scheduled check. A failed A/C or a slow leak can begin to grow mold within 24 to 48 hours, and in a home of this value, every day undiscovered adds to the repair.
- Day 1A/C fails or a supply line starts to drip
- Day 2–3Indoor humidity climbs and mold can begin on damp drywall, cabinetry, and fabrics
- Day 5–7Musty odors, staining, swollen baseboards and flooring
- Day 14A biweekly visit finds it: remediation, new drywall, new floors, months of work
That's why our visits are scheduled weekly or more, depending on the home, and why every visit is documented in your portal with time-stamped photos and readings.
Attention to detail
We check what others walk past
A quick look around the living room isn't home watch. Every residence gets its own written checklist, and we work through all of it, every visit.
- Indoor humidity and temperature, logged every visit
- Under every sink and behind every toilet
- Water heater pans and A/C condensate lines
- Ceilings and window sills after every rain
- Wine refrigerators, freezers, and ice makers
- Pool chemistry, equipment, and screen enclosures
- Irrigation timers and landscape condition
- Salt-air corrosion on fixtures and hardware
- Security system, cameras, and smart locks
- Vehicles started and batteries maintained
Your home, one sign-in away
Every owner gets a private online portal. Open it from your phone or computer, wherever you are.
- See every visit. Dates, times, and the full checklist from each inspection.
- Look through the photos. Every room and every issue, time-stamped and saved.
- Add tasks. Ask for a contractor to be let in, the house opened, or anything else, and watch it get done.
- Leave comments or concerns. Your note goes straight to us and the reply stays on record.
Recent visits
Your tasks
Comments
Concierge & lifestyle management
The details of island life, taken care of
Built for owners who expect things done properly the first time. Every request is tracked in your portal from the moment you make it to the photo that shows it's done.
Travel and arrivals
- Drop-offs and pickups at the Naples and Marco Island FBOs
- Luggage and provisions delivered ahead of you
- Residence opened: A/C set, water on, lanai and pool ready
- Vehicles washed, fueled, and waiting
- Residence closed and secured after you leave
Vendor coordination
- Contractors, designers, and repair crews scheduled and let in
- Work supervised, with photos before and after
- Quotes gathered and compared on your behalf
- Pool, landscape, housekeeping, and pest service overseen
- Renovation and project check-ins while you're away
Provisioning
- Grocery shopping to your list, put away the way you like
- Wine, specialty items, and florals sourced
- Kitchen and bar stocked before every arrival
- Household supplies kept topped up
Deliveries and household
- Packages and furniture received, inspected, and placed
- Returns, dry cleaning, and errands
- Guests and family welcomed and settled in
- Residence prepared for entertaining and events
Homewatch
Protecting your investment between visits
A property of this caliber deserves more than a drive-by. Our inspections are scheduled weekly or more, follow a checklist written for your residence, and are documented every time.
- Full interior and exterior inspection on your schedule
- Humidity, temperature, and A/C performance logged
- Leak, mold, and pest checks room by room
- Time-stamped photo report in your portal after every visit
- A call right away if anything needs attention, with the right vendor already on the way
- A key holder on the island for alarms and emergencies
How it works
Walk the home together
We meet at your property, in person or by video, and learn how your home works and what worries you most.
Set your checklist
We write a checklist for your specific home and agree on how often we visit.
We visit and report
After each visit, the report and photos appear in your owner portal, and we call right away if anything needs attention.
Ask for anything
Add a task in your portal, or text or call, when you need a contractor let in, the house opened, or something picked up.
Ready before the storm, on site after it passes
When a storm is headed for Southwest Florida, you shouldn't have to wonder whether anyone is looking after your house. We prepare it ahead of time and check it as soon as it's safe.
Before
- Shutters closed or panels coordinated
- Lanai furniture and loose items brought in
- Valuables moved off the floor
- Photos of the home's condition
After
- Inspection as soon as access allows
- Photo report of any damage
- Water, power, and A/C checked
- Contractors and insurance adjusters let in
About us
Local owners, not a call center
Marco Concierge & Key is owned and run by Thomas and Carly. When you call, one of us answers, and one of us is the person walking through your home.
We started this company because Marco Island homes are serious investments that sit empty for months at a time. Their owners deserve someone who notices the small things, handles every request properly the first time, and tells them exactly what's going on inside.
Request a private consultation
Tell us about your residence and how you use it. We'll reach out within one business day to arrange a private walkthrough.